Your own call center.
Your own pipeline.
We build storm roofers their own call center: the lists, the dialer, the scripts, trained callers and a weekly report. You own it. Run it yourself, or have us run it for you.
Everything between a storm and a booked roof visit.
Most roofers don't have anyone dedicated to working the phones. We build that, so your people spend their time on roofs.
Lists built on hail on radar
Buildings and roofs matched to storm dates and reported hail size, with roof size and the business line on record. Radar shows where hail fell, not what happened to a roof, and every call says so.
Dialer and records, set up
A power dialer, account records that hold every contact and building, and simple outcomes that your team and ours can both see.
Playbooks written for how you sell
Gatekeeper handling, finding who decides, objections, voicemail and email follow-up. Plain, honest wording: never "your roof is damaged," never a fake deadline.
A trained caller
We help source, interview and train the caller, with role-plays, a rules quiz and a ramp-up before full volume.
QA and coaching
Every week, calls are scored against a checklist that puts honesty and good questions ahead of the close, and the caller gets a note on what to keep and what to change.
A weekly report you can read
Dials, conversations, decision-makers reached, appointments set and held, and jobs booked, with plain notes on what we learned and what we're changing. See a sample →
Commercial and residential work differently.
Account by account
The person who answers is rarely the person who decides. Callers work each building as part of an account (owner, property manager, facilities), get past the front desk politely, and aim for one thing: a short roof visit by your team.
- Gatekeeper and decision-maker paths
- A cadence over weeks, not one-and-done
- One conversation per owner, even with several buildings
Fast follow-up after a storm
Higher call volume and shorter cycles for homeowner follow-up while the storm is still fresh, run with the same QA, hiring and weekly reporting.
- Fast follow-up after each storm
- Scripts and objection handling for homeowners
- The same coaching and weekly report
Calls with a reason, and numbers you can check.
Data under every call
Instead of a bare list, each call starts from building-level hail on radar: the date, the reported size, the roof size and the business line on record. The caller has a real reason to call and says exactly what the data does and doesn't show.
Accounts, not just dials
For commercial work, the caller tracks who answered, who decides and who else approves, and moves each account forward over weeks. That is how a front desk turns into a roof visit.
Judged on appointments held
Scorecards, call review and the weekly report look past dial counts to conversations, decision-makers reached, visits held and jobs booked, so you can see what the calling is worth.
Take as much or as little as you need. It's yours either way.
Playbook and data
You run it. You get the lists, a CRM-ready export, the full playbook pack, the account record template and the caller training material.
Done-for-you build
We set it up and launch it: dialer, lists, scripts, a trained caller, the shared view of appointments and jobs, and the first weeks of coaching.
Managed
We keep it running: payroll coordination for the caller, system monitoring, regular QA and coaching, the weekly report, and a fresh list after each storm.
A short pilot, then a decision.
We don't ask you to commit to a big program on day one. We start small, report weekly, and decide together from real numbers.
Your target
What a good job looks like for you: roof size, building type, towns, hail level.
A first wave
A focused list, a trained caller and a weekly report from the first week.
Review and decide
We look at what worked, fix what didn't, and decide whether to continue, change or stop.
What we won't promise.
We can't promise appointments or sales, and many buildings will say no. We promise honest calls, clear numbers and a team that tells you what's working.
Hail on radar is an estimate of where hail fell, not an inspection. Your team still confirms every roof.
How the calls are run
Callers say who they work for and why in the first sentence, and they stop the moment someone asks. We call business lines for commercial buildings. Your outcomes data stays yours.
Tell us what you're trying to reach.
A short call, no pitch deck. We'll tell you straight whether this fits.